Cookies Policy

Personal information we collect.

We collect information that is reasonably necessary to operate the website, fulfill your order, communicate with you, support your requests, and improve our services.

Information you provide directly

When you place an order, contact support, or submit information through forms, you may provide:

• your full name
• email address
• phone number
• country of residence
• nationality, where relevant
• travel dates
• departure and destination cities
• itinerary type such as one-way, round-trip, or multi-city
• hotel stay details such as city, check-in, and check-out dates
• number of travelers
• booking preferences or special instructions
• support messages, attachments, feedback, or clarifications

Where necessary for service delivery, we may also receive the traveler surname and related details used to prepare reservation-based travel documents.

Information collected automatically

When you browse the website, we may automatically collect certain technical and usage-related details, such as:

• IP address
• browser type
• device type
• operating system
• language settings
• pages visited
• clicks and interaction paths
• referral source
• access times
• error logs and diagnostic records

Cookies and similar technologies

We may use cookies, pixels, tags, and similar technologies to support functionality, analytics, performance, security, and marketing measurement. These technologies help us understand how visitors use the site and improve the overall experience.

This policy is intended to help you understand:

• what information we collect
• why we collect it
• how we use it
• when it may be shared
• how long we keep it
• what choices and rights you may have

By accessing the website or using any SR. service, you acknowledge this Privacy Policy.

How we use your information.

We use your information for legitimate operational and service-related purposes.

1. To provide the services you request

We use your information to prepare, process, and deliver services such as:

• flight reservation for visa
• flight reservation for Schengen visa
• flight booking for visa
• hotel booking for visa
• hotel itinerary for visa
• proof of accommodation
• flight and hotel bookings for visa application

1. 2 To communicate with you

We may use your details to:

• send order confirmations
• deliver reservation documents
• respond to questions
• assist with correction requests
• explain verification methods
• provide support updates related to your request

1. 3 To maintain and improve SR.

We may review data to:

• improve website speed and usability
• refine booking forms
• improve customer support
• detect technical issues
• reduce abuse, fraud, and misuse
• strengthen service clarity and reliability

1. 4 For security and fraud prevention

Your information may be used to:

• detect suspicious activity
• protect customer accounts and order systems
• investigate misuse of the website
• maintain system integrity
• prevent unauthorized access

1. 5 For marketing and communication preferences

Where permitted, we may use your email address to send service announcements, helpful updates, offers, or blog content. You may opt out of promotional communication at any time.

1. 6 Automated processing notice

We do not make decisions with legal or similarly significant effects solely through automated processing. We may use limited automated tools for analytics, performance monitoring, or service improvement.

Payments and billing information.

Schengen Reservation may accept payments through external payment providers. Payment processing is handled through third-party systems that use their own privacy and security standards.

1. does not state that it stores your full card number on its own servers unless your actual payment infrastructure is built that way and legally documented.

We may receive limited payment-related information such as:

• payment status
• transaction confirmation
• billing metadata
• order value
• basic payment reconciliation details

This information is used for accounting, support, fraud prevention, and service administration

Your communication choices.

You may control certain communication preferences.

Service emails

We may send emails necessary to deliver your purchase or manage your request, such as order confirmations, delivery notices, and support replies.

Marketing emails

If promotional emails are offered, you may opt out at any time by using the unsubscribe link or contacting support.

Cookie choices

You may manage cookies through your browser settings and, where applicable, through any cookie banner or preference tool displayed on the website.